Privacy Policy
Field Trip Factory, Inc. is committed to respecting your privacy and recognizing your need for appropriate protection and management of personally identifiable information you share with us (the phrases "personally identifiable information" or "personal information" mean any information by which you can be identified, such as your name, address, telephone number, etc.). The purpose of this privacy policy is to inform you of what personally identifiable information or personal information we may collect from you when you visit our web site, how we use such information, and the choices you have regarding our use of, and your ability to review and correct, the information. Field Trip Factory, Inc. does not share or sell customers' information with other marketers or corporations.
Collecting Information About You
In general, you can visit our web pages without telling us who you are or revealing any personal information about yourself. We may track the Internet domain address from which people visit us and analyze this data for trends and statistics, but individual users will remain anonymous, unless you voluntarily tell us who you are. We also use your IP address to provide our best guess about what field trips are available in your area.
There may be times (such as when you register to our site, book a field trip or to participate in contests, sweepstakes or promotions, etc.) at which we ask you to provide certain information about yourself, such as your name, organization, address, telephone number, email address, occupation, interests, etc. We also maintain a record of your field trip booking history. Whether or not to provide such information is completely your own choice. But if you choose not to provide the information we request, you may be unable to book field trips, or access certain services, offers and content on our web site.
Your e-mail address is a unique identifier, and along with your password, is used to log into Field Trip Factory, Inc. It is used for optional Field Trip Factory, Inc. newsletters and retrieving forgotten password information. Your first name or nickname is used for greetings and personalization on the site.
Using Information About You
We use the personally identifiable information you provide for internal purposes, such as confirming and tracking your field trip, subscription or registration, analyzing trends and statistics, informing you of our new products, services and offers, and providing you with information from and about Field Trip Factory, Inc.
To serve you better, we may combine information you give us online. We use that combined information to enhance and personalize your field trip booking experience with us, to communicate with you about our products and events that may be of interest to you, and for other promotional purposes.
If you book a field trip some of your information will be shared (for example, your name, organization name, phone number, and email address) will also be made available to the location hosting the trip so that they can contact you if they have any questions.
If you fill out a report card your answers will be analyzed for trends and statistics to help us measure and improve the program. If you wish your answers to remain anonymous, you can check the box and we will not attach your name to them for public viewing.
Although unlikely, in certain instances we may disclose your personally identifiable information when we have reason to believe that it is necessary to identify, contact or bring legal action against persons or entities who may be causing injury to you, to Field Trip Factory, Inc. or to our sponsors. We may also disclose your personally identifiable information when we believe the law requires it.
Editing, Updating, Correcting and Deleting Information About You
We want to communicate with you only if you want to hear from us. If you prefer not to receive information from us please let us know by calling us at 1.800.987.6409, by sending us an email at info@fieldtripfactory.com, or by updating communication preferences in your “My Profile” section on the web site. Please be sure to include your email address, full name, and specifically what information you do not want to receive. If you would like to update or correct your email address, street address or other personal information with us please contact us the same way.
Please note that sometimes these requests may take up to 6-8 weeks to be effective, particularly if we are removing your name from postal mailings. In addition, when you book a field trip from us online or over the phone, or when you choose to enter a sweepstakes or other promotion, we may need to contact you via phone, email or mail to address questions or issues specific to your field trip, entry, etc., even if you have opted to not receive communications.
Protecting Children
Field Trip Factory, Inc. takes special care to protect the safety and privacy of children. Our web sites are general audience sites. We do not permit anyone under the age of 13 to register with us. We also do not send email correspondence to anyone who tells us that they are under the age of 13 without their parent's consent.
Children under the age of 13 should always ask their parents or guardians for permission before providing any personal information to anyone online. We urge parents and guardians to participate in their children's online activities and use parental control or other web filtering technology to supervise children's access to the web.
Cookies
Our web sites use "cookies." A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer's hard drive. Generally, we use cookies to remind us of who you are, tailor our products and services to suit your personal interests, estimate our audience size, track your status in our promotions, contests and sweepstakes, and/or analyze your visiting patterns. You can generally set your browser to not accept cookies or to notify you when you are sent a cookie, giving you the chance to decide whether or not to accept it.
Security
We use authentication tools to protect the security of your personal information that you share with us. Unfortunately, however, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee or warrant the security of any information you transmit to or from our web sites, and you do so at your own risk. Once we receive your transmission, we will do our best to protect its security on our systems.
We urge you to keep your password in a safe place and not to divulge it to anyone. Also remember to sign off your account and close your browser window when you have finished your visit. This is to ensure that others cannot access your account, especially if you are sharing a computer with someone else or are using a computer in a public place such as a library or Internet cafe.
Links to Third Party Sites
Our web sites may contain links to web sites operated and maintained by third parties, over which we have no control. Privacy policies on such linked sites may be different from our privacy policy. You access such linked sites at your own risk. You should always read the privacy policy of a linked site before disclosing any personal information on such site.
Policy Changes
If we decide to change our privacy policy in whole or in part, we will inform you by posting a notice on our web site. Those changes will go into effect on the date posted in the notice. The new policy will apply to all current and past users of our web site and will replace any prior policies that are inconsistent. This policy was posted in October 2011.
Your Feedback
To help us improve our privacy policy and practice, please give us your feedback. You may email us or write to us at Field Trip Factory, Inc., 2211 N. Elston Avenue, Suite 304, Chicago, IL 60614.
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